• Return costs are the responsibility of the customer unless there is a verified product defect.
• To initiate a return, please contact our Customer Service via phone or email for instructions.
Most new, unopened items can be returned within 15 days of delivery for a full refund. If the return is due to our error (e.g., incorrect or defective item), we will cover the return shipping costs.
You can expect to receive your refund within approximately four weeks, including transit time for return shipment (5 to 10 business days), processing time upon receipt (3 to 5 business days), and your bank’s processing time for the refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and product details. We will promptly provide instructions for returning items from your order.